Guarantee & Warranty
ARTIFICIAL GRASS SOUTHERN AFRICA GIVES THE WARRANTY AND WILL HANDLE CLAIMS ON ANY PRODUCT.
SOFT SURFACE INSTALLATION:
A soft surface is a G7 compacted sub base, screeded with sand/cement mixture with correct drainage degree. 8 Year guarantee on all profiles.
HARD SURFACE INSTALLATION:
A hard surface is concrete, paving, tiles, ect with correct drainage degree. 8 Year guarantee on all profiles.
THE WARRANTY DOES NOT COVER:
Any abuse by humans/animals. An investigation will be launched with any claim, consisting of detailed photo’s and reports.
All AGSA profiles are UV coated and have a 10 Year warranty against colour change.
There’s no detectable trace of lead in AGSA profiles according to California’s Prop 65, which is the strictest standard for lead content of the world. Except for lead, other hazardous elements and heavy metals, such as Cd, Hg and Cr can also cause health problems. AGSA profiles are free of all these hazardous substances and passed the tests for 73 substances of high concern, 8 kinds of heavy metals.
Strong anti inflammability. In case of a fire, the monofilament will melt, it will not burn.